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COVID-19 Trading Hours:
ONLINE SUPPORT: 7am to midnight EVERY DAY. Simply click the Chat button at bottom right of screen
SYDNEY-WIDE Delivery Hours:
Mondays - Fridays: 8am to 6pm
Saturdays: 8am to 6pm
Sundays: 10am to 12pm
DARLINGHURST CONCEPT STORE
Monday-Friday:8:30am to 2PM
Saturdays:8:30am to 12PM (midday)
Sundays:10am to 12PM (midday) PRE-ORDER ONLY
Public Holidays: Closed
OR BY APPOINTMENT
There are five options to receive Black Velvet Sydney products:
Darlinghurst Concept Store Pick-UpCareful Courier Delivery
Off-Peak Outer-Sydney/National Shipping
Multiple Delivery Location Orders
Bespoke Delivery
Darlinghurst Concept Store Pick-Up
3 minutes walk from King's Cross Train station.
6 minutes walk from Taylor Square buses on Oxford Street.
Sydney-Wide Careful Courier Delivery
**CHECK THE DELIVERY CALCULATOR ON EVERY PRODUCT PAGE AND DURING CHECKING BEFORE YOU CONFIRM YOUR ORDER**
Sample Sydney courier delivery services price guide below:
•Sydney CBD, Barangaroo, Double Bay, Edgecliff, Paddington, Darlinghurst, Surry Hills, Potts Point $13.40•
•North Sydney $22.50•
•Lower North Shore / Eastern Suburbs $22.50 - $35•
•Inner West $22.50 - $35•
•Western Sydney / Parramatta $35 - $75•
•National & Interstate available - order enquiries please Contact Us•
OFF-PEAK 5-HOUR Delivery for most of Metro Sydney is available. Please note, due to the large number of fragile deliveries we will not consider your 2-hr preferred time in the cart if you choose this option.
Exact delivery price available in shipping calculator above and during checkout.
National Shipping (Cupcakes Only)
We use Star-Track Couriers Premium Service, which arrive next business day tasting just like they were eaten in store. Important things to note about this service:
•The box is fits 12 standard size cupcakes or 24 mini-cupcakes.•
•If you need Sydney delivery at a specific time, choose the Careful Courier Delivery - we can deliver anywhere, it can get expensive though! Contact Us if this option isn't available for your order.•
•Cannot be used for Cakes, Cakepops or Balloons.•
•National orders MUST be placed by 10am and are shipped same day to typically arrive at any Australian capital city after 8am and before midday the next day. Most regional locations are by 5pm the next day. If you need delivery at a later date, please let us know in the order notes section of the cart page.•
•Let us know any special instructions for delivery in the order notes section of the cart page.•
•If no one is there to receive the goods, they will be left in a safe place with delivery confirmation emails. These goods are perishable and will not survive next-day re-delivery. While all care is taken, we do not reship, the purchaser is responsible for ensuring the recipient (or another trusted person) will be at the designated location to receive the cupcakes. Always good to deliver to offices over residences.•
•National Cupcakes can only ship Mondays to Thursdays to arrive Tuesday's to Fridays. We can ship via QANTAS freight for Monday or more specific delivery.•
•Please open a chat or Contact Us to use this option. Melbourne/Brisbane starting at $25, Adelaide starting at $35, Perth starting at $45.•
Multiple Delivery Orders
For large cupcake orders (>200 cupcakes, multiple locations) either within Sydney or nationwide, please contact us with details of your requirements and we can plan a cost-effective logistical solution for you.
Bespoke Delivery
We have shipped multiple-tier wedding cakes all over Australia and cupcakes to mines in middle of Western Australia, please contact us with details of your requirements and we can plan a cost-effective logistical solution for you.
